Visitor Informationwritten 12. March 2020
As at 09/14/20 | 09:00 AM
General ruling in Hamburg in force
Unfortunately, we have to inform you that due to the ban on events issued by the Hamburg Authority for Health and Consumer Protection until 30 November 2020, events in the Barclaycard Arena will only take place in special individual cases.
The decision to postpone or cancel events is made exclusively by the responsible organizer in consultation with the respective artist.
If you have any questions regarding your tickets, please contact the respective organizer directly or the ticket seller from whom you purchased your ticket.
More information about Corona in Hamburg and the current regulation can be found on Hamburg.de.
You can find the text of the Ordinance on the Containment of the Spread of the Corona Virus SARS-CoV-2 in the Free and Hanseatic City of Hamburg (HmbSARS-CoV-2-EindämmungsVO) valid since September 1, 2020, here (only in german).
1. What changes will be made by the regulation valid since 01.09.2020?
Not much. Events with more than 650 participants (see regulation §9, section 3) remain prohibited. Only the date until which this ban applies has changed and has been set at 30 November 2020. Until then, events will only take place in the arena in special individual cases.
2. Will no events take place during this time?
Not all events are affected by the event ban. Events can take place if there are no more than 650 visitors in the arena (§9, section 3). It must also be ensured that the valid hygiene and distance regulations can be observed. Thanks to targeted measures, these regulations can be implemented for some special events such as company events (see §10, Section 6) and trade fairs.
For concerts or shows, due to the higher number of participants, it is unfortunately not possible to comply with the currently valid hygiene and distance regulations for the protection of all visitors and employees.
3. What happens to all other events?
All other events will be postponed to 2021 or 2022 by the responsible organizers. As soon as we have the new dates, you can find them updated here on this page or in the respective event on our website and in our Facebook Events.
If you have already purchased tickets, they will normally also apply to the new dates. If you have any questions regarding your tickets, please contact the event organizer or the platform or seller through which you purchased your ticket.
Events published and confirmed so far (A-Z):
Abbamania - The Show - New date: 10.04.2021
a-ha - New date: 03.05.2021
Alanis Morissette - New date: 28.10.2021
Alex Christensen & The Berlin Orchestra - New date: 09.05.2021
Alicia Keys - New date: 18.06.2021
André Rieu - New date: 10.06.2021
Böhse Onkelz - New date: 04.10.2021
Capital Bra & Samra - New date: 27.04.2021
Cavalluna - New date: 08.-09.01.2022
Celine Dion - New date: 31.05.2021
Chippendales - New date: 05.11.2021
Chris Tall - New date: 10.12.2021
Das große Schlagefest XXL - New date: 23.04.2021
Die drei ??? - New dates: 26. + 27.06.2021
Die Fantastischen Vier - New date: 08.06.2021
Die Fantastischen Vier - New date: 09.06.2021
Die Schlagernacht des Jahres 2020 - New date: 27.03.2021
Disney in Concert - New date: 13.05.2021
Dua Lipa - New date: 25.01.2021
Ehrlich Brothers (Zusatzshow) - New date: 12.11.2020
Elton John - New dates: 11.09./12.09./14.09.2021
Elvis - Das Musical - New date: 08.05.2021
Falco - Das Musical: New date: 23.09.2020
Felix Lobrecht - New date: 09.10.2020
Hamburg Tattoo - New date: 24. April 2021
Harry Styles - New date: 04.03.2021
Holiday on Ice - New dates: 10.-13.2022
Howard Carpendale - New date: 10.11.2021
James Blunt - New date: 04.04.2021
Johannes Oerding - New date: 31.10.2020
Kerstion Ott - New date: 25.04.2021
Kiss - New date: 15.06.2021
Lord of the Dance - New date: TBA
Luke Mockridge - New date: 29.04.2021
Maite Kelly - New date: 25.01.2022
Nick Cave & The Bad Seeds - New date: 07.05.2021
Nightwish - New date: 27.05.2021
One Vision of Queen - New date: 16.02.2022
Paul Panzer - New date: 01.11.2020
Paw Patrol - New date: 22.05.2021
Pet Shop Boys - New date: 11.06.2021
RAF Camora - New date: 11.05.2021
Ralf Schmitz - New date: 26.03.2020
RebellComedy - New date: 28.05.2021
REWE Final Four - New date: 27.-28.02.2021
Roland Kaiser - New date: 01.10.2021
RuPaul's DragRace - New date: 29.05.2021
Santiano - New date: 09.09.2021
Sascha Grammel - New dates: 09.+10.08.2021
Sieben Kontinente, ein Planet - New date: 03.03.2021
Sherlock Holmes - New date: 25.10.2021
Simply Red - New date: 09.11.2021
Stars Wars in Concert - New date: 03.04.2021
Steffen Henssler - New date: 30.05.2020
Sting - New date: 12.10.2021
Sunrise Avenue - New date: 14.04.2021
Sunrise Avenue - New date: 15.04.2021
The Analogues - New date: 24.05.2021
The Australian Pink Floyd Show - New date: 16.02.2021
The Weeknd - New date: 11.10.2021
Tim Bendzko - New date: 17.01.2021
We love MMA - New date: 30.10.2021
Within Temptation & Evanescence - New date: 15.09.2021
Zucchero - New date: 22.06.2021
6K United! - Original date: 13.06.2020
Ani Lorak - Initial date: 15.11.2020
Die Toten Hosen - Original date: 24.06.2020
Die Fantastischen Vier - Original date: 10.06.2020
Dimash Kudaibergen - Original date: 19.03.2020
GREGORIAN - Original date: 01.05.2020
Hamburg Towers vs FC Bayern Basketball - Original date: 26.04.2020
Jeff Lynne's ELO - Original date: 26.09.2020
Katie Melua - Original date: 04.-10.2020
Lenny Kravitz - Original date: 26.06.2020
Papa Roach - Original Date: 17.03.2020
PDC World Cup of Darts - Original date: 18. - 21.06.2021
Sasha - Original date: 02.04.2020
All important questions about your tickets, premium tickets or products purchased at the Barclaycard Arena will be answered here.
Barclaycard Arena app products:
All products purchased in the Barclaycard Arena app (VIP parking, VIP access and VIP upgrade) remain valid. The purchased products will therefore also be valid on the new dates.
Please wait for the new dates before requesting a refund for purchased products. The Barclaycard Arena team is currently in contact with all event organisers and is looking for new dates for the events affected by the general ruling valid in Hamburg. Due to the number of events and tours affected, finding a new date may take some time.