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Die Barclaycard Arena App

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The Barclaycard Arena App

The new app of the Barclaycard Arena makes your visit to the largest arena in Hamburg even easier. Download the app now for your Android or your Apple device.

Never have to wait again

Thanks to the Barclaycard Arena app, you now have the opportunity to register and enter your details before your event. Afterwards you can surf through our shop, discover food and drink and have a look at the merchandise of your favourite star and think about which memory you want to take home.

  • Download the app for your Android or your Apple device
  • sign up 
  • discover promotions and products
  • pay per app
  • pick your order at the designated app lanes

Always App to date

When is the next show of your favourite star, how will you get to the arena, when will your event start, when do you have to be there to get the best seat? You can find all relevant questions about your event in the Barclaycard Arena app. And so that you can prepare everything you want to take with you on the day of the event and have nothing with you that may not be allowed in the Barclaycard Arena, you will find all the information you need in our app.

  • be the first to know about new events
  • save your events
  • all information about your event
  • Admission and start times at a glance
  • Find out what you can take to the arena, and what and where you can hand in your belongings

Quickly another nightcap

Your event is over and you still feel like a nightcap? Then take another look at the Barclaycard Arena app - maybe the perfect offer is waiting for you and your company.


The Arena in focus

Seats, cloakroom, toilets. No matter what you are looking for: with a glance into the app you will find everything in the arena quickly and easily.

Do I have to sign up to use the app?

No, you don't have to login to use the app. But if you want to order products and have the full app experience, you need to sign in.

What do I have to do if I want to buy products with the app?

First of all you have to log in with your data. If you don't have an account yet, please register first. Afterwards you can register. After you have found your products in the shop and put them into your shopping cart, you only have to follow the ordering process. You can then pick up your products.

Go to Wallet > My Orders > Select products to pick up > Show employees the screen with the products

Which means of payment can I use in the app?

Currently it is possible to pay with common credit cards. However, we are working on being able to offer further means of payment in the future.

Do I have to enter my credit card details every time I place an order?

No, when entering your credit card details you can click on a checkbox to ensure that your details are saved. This way you can pay quickly and easily for your next order.

Can I order products via the app and then pay at the collection stand?

No, that's not possible. The complete ordering process of your products is carried out in the app. This also includes payment. At the selected pick-up point, you simply show the list of products ordered and paid for and receive it from our staff. This ensures that you get to your products much faster than usual.

You can find an overview of the products you have purchased under Wallet > My Orders.

Wo kann ich meine bestellten Produkte abholen?

Um ein Produkt zu kaufen, wähle zunächst einen der Essenstände oder eine der Bars, die sich am nächsten zu Deinem Sitzplatz oder Aufenthaltsort befinden. Anschließend kannst Du deine gewünschten Produkte auswählen, kaufen und dort abholen.

Wo Upgrades und Parktickets eingelöst werden können, findest Du im Beschreibungstext der Produkte.