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040/80 60 20 80

Mo. - Fr.: 9am-6pm
Sa.: 10am-2pm

Premium Tickets

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All information about traveling by car, public transport and rail.

Directions & Parking


Book an exclusive suite for an event or a suite package.

Suite offers


You can purchase tickets for almost all Barclaycard Arena Events at our Ticket Hotline: 040 / 80 60 20 80 Our staff will also gladly answer any questions regarding current and up and coming events at the arena.

Our ticket hotline also services concerts, shows and sporting events happening outside of the Barclaycard Arena.

Office hours: Monday – Friday, 11:00 – 18:00; Saturday 10:00 - 14:00

Ticket Shop

You can also visit our ticket shop located directly at the Barclaycard Arena, next to the E2 entrance.

- Open on event days: 2 hours before the beginning of event

Premium Tickets

If you are interested in Premium tickets or would like to learn more about our offers for suites, you can check out Business Area and learn more about these special offers or you can contact our Premium sales department at:
E-Mail: [email protected]

General instruction for purchasing tickets for Barclaycard Arena events

We strongly recommend buying tickets from our Ticket-Hotline, in the official Barclaycard Arena ticket shop or from authorized advanced ticket sale vendors. There is no entrance with fake or invalid tickets. Neither the promoter nor the Barclaycard Arena is liable for fake or invalid tickets that have been purchased from a third party. You should only pay the price that is printed on the actual ticket.

For information on last minute tickets sale, please contact the colleagues at the ticket-hotline or the ticket shop.

Personalized Tickets

Some event tickets (available online) are only sold as personalized tickets. The name of the person allowed to enter will be on the online ticket. These events are marked with a corresponding notice regarding the procedure for personalized tickets.

At concerts with personalized tickets we ask that you bring a form of personal identification. There will be an additional fee if someone, besides the person who bought the ticket, signs for that ticket. You can find more information about personalized tickets und points 10 and 11 here.

Gift Certificates

Give the gift of a great experience at the arena! You can purchase gift certificates for tickets through both our hotline, as well as our ticket shop. You can choose the event, as well as the amount for the gift certificate!